Features
A Connected Experience
We know a better, unified audience experience builds long-term value. Which means a better performing business. Our technology enables multiple applications from the one integrated environment. Delivering personalised experiences for any audience group; customers, partners or employees.
Personalised Pathways
A pathway is a defined set of content assets compiled to deliver a curated experience to your audience. Comprising of any combination of assets such as articles, events, PDF’s, video, quizzes, infographics or images., forming a logical pathway to educate or inform your audience. We simplify this for you so you don’t have to adapt your content every time you want to talk to a different audience group.
Audience Engagement
A more engaged audience results in a more productive team, higher retention of your customers and greater sales from your partners.
The experiential design was built with a human-centred approach. It’s intuitive, inspiring, slick and contemporary. The deep insights and analytics you can access highlight what your audience like and don’t like, to further inform investment decisions.
Brand Equity & Control
Seamlessly & consistently manage your brand and content from a central source of truth.
The user interface is completely configurable to your own brand look and feel. The ecosystem enables you to consistently build your brand, syndicating the same content and communications to multiple audience groups.
Scale & Grow Revenue
Our platform scales with your business as it grows in complexity and audience volumes across all groups or function areas. You can highly personalise the nurturing of your audience groups, manage cross-sell and up-sell opportunities and ultimately, increase sales
revenue.
Cost & Time Efficiencies
We will save you time and money across multiple functional areas – content, marketing, communications, HR, sales and technology costs. Our technologists have spent decades working in content publishing and have specifically designed a solution that automatically distributes content with ease.
Connect
Content Management
Intuitive drag and drop tools for authoring and publishing rich media assets to specific audience segments in any language. Achieve your content objectives by constructing deliberate content journeys and pathways with our range of content objects.
Content Production
Develop content briefs and allow third parties to build content directly into your repository alongside your internal production teams. Control who can publish content by configuring roles to suite your production flow.
Audience & User Management
Configure the information architecture and targeting framework that aligns your audience to your content and content objectives. Track and manage audience roles, relationships and participation levels across brands and cohorts.
Compliance & Professional Development
Configurable compliance coupled with legally defensible tracking and analytics covers a broad range of use cases across staff, partner and customer audience segments including policy and procedure management, CPD, development planning and more.
Collaboration & Mentoring
Integrated tools for community development and collaboration between individuals or groups using chat, voice or video. Collaborate within your content, in the one platform.
Content Marketing & Communication
Build communication workflows across brands and consumer groups or send bespoke comms to cohorts or individuals using onsite, SMS and email messaging. Full traceability of related communication events such as delivery, opens and clicks.
Assessments
Test knowledge, survey consumer groups and templatise evaluations and audits with rich assessment tools. Or use the assignments module to build custom user input forms. Customise evaluations and assignment approval workflows to meet your objectives.
Events
Host webinars and integrate live streaming or face to face content into digital content pathways. Invite guests, track registration, capacity and attendance. Integrate online and offline content strategies.
Integration & Syndication
Syndicate content across brands and content portals to reduce duplication and investment. Centralise all your content for known audiences in one place. The headless architecture allows for easy integration with external data sources and systems.
Anytime, Anywhere, Any Device
Mobile first design enabling multi-device use.
Security & Scalability
Flexible deployment options, including wholly owned data centres, enhances a robust infrastructure and network security model. Cryptographically signed API requests and SSL data encryption keep your content and consumer data safe. A highly scalable technology stack proven to reliably deliver to more than 2 million users.
Proudly Australian
Locally developed and 100% Australian made
FAQs
Here are some of our most frequently asked questions.
All FAQs
Connect – our connected platform, provides an ecosystem to deliver exceptional end-user experiences that increases engagement, retention and overall lifetime customer value. It can help realise efficiencies in your business operations, drive down technology and operational costs and increase revenue. Productivity gains, simplicity and ease of use are the most common praise we receive from our clients.
We view technology as the enabler. We have built a platform that addresses multiple requirements all within the one ecosystem. This allows you to build and distribute content, communicate with a known audience, host events and track all interactions with real-time dashboards. Our all-in-one platform can replace a host of different technologies, allowing you to provide a highly personalised user experience at a price point that provides incredible value.
We do not describe Connect as an LMS, although it does have all the functionality of an LMS and much more. This is just one application of what the ecosystem can do. We can also integrate with your existing LMS or content management system should you require this.
Yes, we can integrate into any environment and architecture suiting any business size and stage of complexity.
Absolutely. With single sign-on functionality, Connect is accessible from any device (mobile, desktop, tablet) in any country, in any language. This allows flexible learning and engagement, whenever and wherever it suits you.
You pay per user so costs are known and can scale with your business. Depending on the complexity of your organisation and business requirements, we can provide flexible pricing structures that work to your budget, implementation and support needs.
Connect is applicable to any business size and complexity, from large scale global enterprises to businesses of less than 50 people. The beauty of the platform is that it can scale and adapt with your business as it changes and grows.
We provide training and implementation support to get you going, plus ongoing 24/7 technical support as required.
C4 Digital’s ethos is that of adaptability in technology solutions. For this we have an extensive product roadmap and a team of technologists continually evolving the platform to suits our clients needs as they emerge. And we build it fast!
We are proudly wholly Australian owned with all development here on our shores, supported locally by our Australian team.
Company
We view technology as the enabler. We have built a platform that addresses multiple requirements all within the one ecosystem. This allows you to build and distribute content, communicate with a known audience, host events and track all interactions with real-time dashboards. Our all-in-one platform can replace a host of different technologies, allowing you to provide a highly personalised user experience at a price point that provides incredible value.
We are proudly wholly Australian owned with all development here on our shores, supported locally by our Australian team.
Pricing & Support
You pay per user so costs are known and can scale with your business. Depending on the complexity of your organisation and business requirements, we can provide flexible pricing structures that work to your budget, implementation and support needs.
We provide training and implementation support to get you going, plus ongoing 24/7 technical support as required.
C4 Digital’s ethos is that of adaptability in technology solutions. For this we have an extensive product roadmap and a team of technologists continually evolving the platform to suits our clients needs as they emerge. And we build it fast!
Product
Connect – our connected platform, provides an ecosystem to deliver exceptional end-user experiences that increases engagement, retention and overall lifetime customer value. It can help realise efficiencies in your business operations, drive down technology and operational costs and increase revenue. Productivity gains, simplicity and ease of use are the most common praise we receive from our clients.
We view technology as the enabler. We have built a platform that addresses multiple requirements all within the one ecosystem. This allows you to build and distribute content, communicate with a known audience, host events and track all interactions with real-time dashboards. Our all-in-one platform can replace a host of different technologies, allowing you to provide a highly personalised user experience at a price point that provides incredible value.
We do not describe Connect as an LMS, although it does have all the functionality of an LMS and much more. This is just one application of what the ecosystem can do. We can also integrate with your existing LMS or content management system should you require this.
Connect is applicable to any business size and complexity, from large scale global enterprises to businesses of less than 50 people. The beauty of the platform is that it can scale and adapt with your business as it changes and grows.
We provide training and implementation support to get you going, plus ongoing 24/7 technical support as required.
C4 Digital’s ethos is that of adaptability in technology solutions. For this we have an extensive product roadmap and a team of technologists continually evolving the platform to suits our clients needs as they emerge. And we build it fast!
Technical
Yes, we can integrate into any environment and architecture suiting any business size and stage of complexity.
Absolutely. With single sign-on functionality, Connect is accessible from any device (mobile, desktop, tablet) in any country, in any language. This allows flexible learning and engagement, whenever and wherever it suits you.
Pricing
We offer flexible pricing structures to suit your user base, budget and desired commercial outcomes.
Modular
Purchase modularised components of the Connect platform. Designed to suit your business needs, regardless of your stage of transformation.
Premium
Full access to the entire connected Connect ecosystem & feature set. Delivering an exceptional administrator and end-user experience.
Enterprise
For large scale organisations requiring customised configurations to suit their business needs.
*Prices are indicative and may vary once a solution is scoped and finalised. Prices are based on a minimum number of users and subject to change.
